Drew Bryant
Since August 2011, Drew Bryant has been at the helm of DB Orlando Collision, a business that has seen substantial growth under his dynamic leadership. Formerly an upper management figure in a prominent, family-owned Panera Bread franchise chain, Drew’s expertise in process-driven environments significantly contributed to his professional success.
Transitioning from automotive audio to collision repair, Drew's strategic pivot transformed a 400-square-foot original space in Orlando, FL, into a thriving 44,000-square-foot multi-location venture. Drew’s leadership prowess extends nationally as he guides several 20 groups and is sought-after for his insights at industry conferences. There, he shares his innovative methodologies for operational efficiency and implementing lean processes.
Drew's accolades are a testament to his and his team's commitment to excellence. They have been recognized as the most improved collision shop in 2018 and were awarded the collision repair national “Top Shop Award” in 2022. Drew has been nominated for Humanitarian of the Year for consecutive years and was nationally celebrated for cultivating the "Best Shop Culture."
At the core of Drew's ethos is a dedication to his staff's personal and professional growth, fostering a culture that embraces continuous development and team consistency. It's this investment in people that fortifies the company's forward trajectory.
A personal incident laid the foundation for Drew’s invigorated mission – a safety-compromising repair encounter following substandard collision repair on his vehicle spurred him to create a facility that not only exemplified superior standards but also championed consumer advocacy. Drew’s steadfast commitment reflects his dedication to making a positive, indelible impact in the world of collision repair and ensuring consumer safety and satisfaction in all areas of the industry.
Leo Serrano
Leo Serrano is the third-generation owner-operator of Serrano Paint & Body, a Jacksonville institution dedicated to exceptional customer service since 1966. The shop was opened by Leo's grandfather upon immigrating from Colombia, and the family tradition of excellence has continued for over five decades.
Following in the footsteps of his forebears, Leo assumed leadership of the shop in 2021, marking the third generation of Serrano proprietors. His tenure signifies a continuation of the family's unwavering commitment to excellence, underscored by a profound dedication to customer satisfaction.
Prior to assuming leadership of the shop, Leo carved out a successful career in the photography world. With a focus on team leadership and customer experience, he played a pivotal role in driving growth and innovation across numerous regional photography companies in Florida.
As Serrano Paint & Body transitions towards a more process-driven approach, Leo spearheads initiatives to align the shop's operations with its longstanding commitment to customer service excellence. His vision ensures that Serrano Paint & Body remains at the forefront of the collision repair industry, seamlessly blending tradition with innovation in service of its clientele.
Ementi Coary
Ementi Coary has over 18 years of experience in the auto body industry, starting as an Adjuster for Farmers in Chicago. He then became an Estimator for Patrick BMW Collision and went on to manage the Patrick Hyundai location. His journey led him to Mitchell International, where he supported the Midwest market for several years before exploring the Equipment and Parts sectors. Currently, Ementi covers the Southeast market for Mitchell International. As the Executive Director for OKABA and FABA, he brings shops together with a strong focus on education, founding associations and building networks to add lasting value to the industry.
Tarin Ocasio
Sales Representative LKQ Refinish Central Florida area.
She experienced Sales Manager with a demonstrated history of working in the automotive, industrial, marine, and aviation coatings industry for over 30 years.
Skilled in Negotiation, Sales, Pricing Strategy, Team Building, and Inventory Management.
Strong sales professional. Always looking to help support our industry.
Very involved in our local technical schools.
Genuine Florida native born and raised.
I have always been drawn to the water & the sunny weather.
Proud mother of 2, my son (Derek) and his dogster (Harley) are the stapples of my life.
Bio: Barrett Reed Smith, AAM
Barrett was born into the collision repair industry and grew up in his family’s owned auto body shops in the states of Washington and Alaska. After serving in the U.S. Air Force, Barrett managed independent and dealer body shops and became owner/operator of several highly successful collision centers in Central Florida. Barrett spent 5 years as a Senior Claims Adjuster for a well-known auto insurer. He has served on the ASE test development committee and education curriculum advisory board for United Technical Institute (UTI). Over the past 25 years he has held numerous positions as officer for several state and national associations including Automotive Service Assoc. (ASA) of Florida as chapter President and FL State VP Collision and the Florida Autobody Collision Assoc (FACA). Barrett holds the designation of Accredited Automotive Manager (AAM). Barrett has written numerous industry related articles and cover stories as a contributing editor for several national trade publications and has served as a guest speaker at state industry meetings around the country .
Barrett founded Auto Damage Experts, Inc. (ADE) in 2001 and offers consulting services to auto body repairers and consumers across the country and is recognized as a court recognized Expert Witness in related matters. Additional services include but are not limited to acting as appraiser or Umpire in Right To Appraisal (RTA) dispute resolutions, Diminished Value Assessments, Total loss valuations, post repair inspections, pre-purchase inspections and other related services.
He can be reached at; Barrett@AutoDamageExperts.com
Have been having issues with my email…I hope this provides what was requested.
Barrett
William J. Fitzgerald
William is a seasoned expert in automotive appraisal services with an extensive background in auto collision
shop management. He is dedicated to protecting consumers during insurance claims handling, ensuring fair
and equitable settlement outcomes, and promoting ethical, profitable practices within the auto collision repair
industry. As the founder and president of New Century Appraisals, Inc. (NCA), William provides a wide range
of services, including pre-purchase evaluations, auto damage repair assessments, total loss valuation
disputes, and contractual Right to Appraisal representation. His work with N.C.A has solidified a reputation
for integrity, reliability, and client advocacy.
William also brings extensive training in auto insurance assessments and settlements with certifications
from Mitchell International and CCC in advanced computerized collision estimating. His ASE Master
Certification in Repair Cost Estimating and active New York State Independent Auto Damage Adjuster’s
license further attest to his expertise and dedication to high industry standards.
William’s career includes pivotal roles at Progressive Insurance and Rallye Motors, where he honed
his skills in claims resolution and O.E.M Collision Center Management. As the Leader of N.C.A, he
coaches a dedicated team of growing experts who aid in serving consumers, insurers, repair shops,
and legal entities by providing accurate appraisals, repair assessments, and expert guidance in
compliance and dispute resolution.
Guided by his core values of integrity, professionalism, and transparency, William strives to educate
clients and industry professionals on collision repair, claims processes, and regulatory compliance,
ensuring equitable and informed solutions for all involved.
Contact William J. Fitzgerald
New Century Appraisals, Inc.
Tom Gillespie
Tom is currently manager of Sunset Collision of Bradenton. His career started at JMK BMW back in 1997 where he became the first BMW Certified Collision Repair Center in the country. After 12 years with JMK he married his wife Amie and moved to Wisconsin where he took Bodyworks by Concours on to BMW, Mercedes, and VW OEM Certifications. The opportunity to move back to New Jersey in 2012 which then led him to Bradenton Florida in 2015. In his current role with The Sunset Auto Group he has acquired 15 OEM Certifications, but the strangest twist is Sunset Collision is across the street from where his grandparents used to take him to eat pancakes and feed the ducks when he was vacationing on the Gulf of Mexico as a little child NEVER dreaming or thinking he would move to Florida let alone work across the street from where he spent many a morning pouring syrup over a small stack.
Tom and his wife Amie are huge foodies and dined at some of the best restaurants in the country but hope to get back to Europe for their 20thAnniversary in 2027.
Todd Cornell
AXALTA Coating Systems
37 years working in the collision repair community supporting training and development of collision repair centers, employees and ownership driving change management strategies. I have been fortunate in my time in the industry to work with the best Paint Manufactures, distributors and shops in most of the US.
Todd A Cornell
Strategic Account Manager
North America
AXALTA Coating Systems
50 Applied Card Way
Glen Mills, PA. 19342
M: +1 (904) 860-6877
Axalta.com
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